Developing a "Better" ERP System: The Risk of Loosing Competitive Advantage
نویسنده
چکیده
In this paper the resource-based view of the firm is used to describe and explain how organisations, which have different roles in the value-chain in an enterprise resource planning (ERP) system development/implementation project, receive competitive advantage from selling or using ERPs. This discussion relates to the on-going discussion about how organisations receive competitive advantage from information and communication technology (ICT), and from that and by the influence from the resource-based view a set of propositions related to ERP development and competitive advantage and what role different stakeholders play in the value-chain are presented. These propositions have the ambition of acting as a foundation for future research on development and implementation of ERPs and if and if so, how the different stakeholders’ different ways of receiving competitive advantage influence ERP development and especially when it comes to development of a more standardized or pre-customized ERP system. The propositions also act as a foundation for increasing the knowledge about reasons for why developing a future “better” ERP system is that hard.
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